Information & Payment Options
Nobles Cooperative Electric has convenient payment options that are designed to suit your lifestyle. Nobles Cooperative Electric bills are mailed monthly. A bill is considered delinquent if payment is not received at Nobles Cooperative Electric by close of business on the 30th of the month.
The cooperative has a variety of payment options designed to simplify bill paying.
Pay with Cash, Check or Credit
Payments can be made in person at our Worthington office, online by logging into your account or by phone at 855-799-1641 We accept Visa, Mastercard or Discover payments.
- Drop Box locations -
Worthington (22636 U.S. Hwy. 59, Worthington, MN 56187)
Slayton (currently drop box is not available until parking lot is constructed) - Postal Mail - PO Box 58, Slayton, MN 56172
- By Phone - 855-799-1641
Auto Pay Through Smart Hub
Automatic payments are easy when you enroll in the automatic payment program. Nobles Cooperative Electric will draft your bank account in the amount of your electric bill each month. Sign up for this program and leave it to us to pay your bill on time.
Smart Hub allows you to view your usage, pay your bill and access your information 24 hours a day, seven days a week.
Reconnection & Disconnection of Service
Any member may request the co-op to reconnect or disconnect their electric service as of a specific date.
- No reconnection fee is required for the requests to be done during regular working hours as long as the member has never been on the system before or if the member is presently on the system but moves to a different service.
- If the reconnect or disconnect is done for nonpayment or a public service hazard caused by the member, a fee of $50 plus tax will be charged if completed during regular working hours. If the work is done after regular working hours, a $150 plus tax shall apply.
- If the service is for a nonresidential use, such as, but not limited to, services for corn dryers, lift pumps, wells, electric fences, cabins, irrigation pumps and advertising signs, they may not be disconnected for seasonal use. If a nonresidential use service is disconnected and reconnected within 18 months, then the disconnect-reconnect charge shall be the greater of the fee in (B) or the monthly minimum multiplied by the number of months disconnected.
Payment Arrangements
Minnesota law provides that a public utility must not disconnect for nonpayment the utility service of a residential member who has been issued orders into active military duty, for deployment or for a permanent change in duty station, provided that they enter into an agreement with the utility to make payments towards their bill. Forms are available from the co-op.
Protecting you against identity theft
In order to ensure the privacy and accuracy of member information and to reduce the incidence of identity theft, the Federal Trade Commission (FTC) enacted an “Identity Theft Red Flag Rule.” This rule requires all businesses that obtain and maintain confidential information to implement an identity theft prevention program. As a member, you may be asked to provide additional information and identification when you make inquiries regarding your service or account. We understand that this can be a bit of an inconvenience, but the rule is in place for your protection. Please understand that these procedures will help protect your identity.
Does electric heating provide any sales tax benefits?
If electricity is your primary source of residential heat, the kilowatts used for heating your home are exempt from sales tax. Primary means 50 percent or more of your heating. The heating season is six months long from November to April.
If you have signed a electric heat fuel exemption form in the past, your record is automatically retained. If you’d like to sign up for exemption, please give our office a call or fill out a form online.
Are you sales tax exempt?
If you use electricity for agricultural or industrial purposes, you may be exempt from sales tax.
To obtain relief from state sales tax, file for an exemption with our office. Contact the co-op, find the form online or drop in to complete a ST3 form.
Have questions?
Your Cooperative team is here to assist with your membership and service questions.